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Billing & Customer Service
You can authorize the City of Camrose to automatically withdraw the balance owing on your utility invoice from your bank account on the date your utility bill is due.
View Pre-Authorized Payment Form.
Signing up for pre-authorized payments benefits you because:
You save time and money: No more cheques, stamps, or last minute rushes to pay.
Your payment is never late so you won't pay penalties for late payments.
Through Most Financial Institutions
In person at your branch or through ATM
By using the Internet or telephone banking system
You must verify that your banking information reflects your current eight digit Utility Account Number as shown on the front of your utility bill.
If you require assistance with this process, please contact your financial institution.
Make your cheque payable to the City of Camrose, include the upper portion of your bill, and mail it to:
Camrose, AB T4V 0S8
In Person at City Hall
Payments can be made at City Hall, Monday through Friday, 8:00 am to 4:30 pm excluding statutory holidays.
There is a 24-hour mail drop box located at the front door of City Hall at 5204-50 Avenue, Camrose.
Please Note: A $15 fee will be applied to your account for each returned payment.
How to Read Your Utility Invoice
Pre-Authorized Payment Form
Utility Commercial Rental Application
Utility Disconnect Form
Utility Homeowner Application
Utility Residential Rental Application